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Privacy Policy

  1. INTRODUCTION
    1. Kopiki Limited registered in England under Company Number 08823434, whose regestered office is 20-22, Wenlock Road, London, England, N1 7GU ("We") are committed to protecting and respecting your privacy.
    2. This policy (together with our Terms and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
    3. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting the Website you are accepting and consenting to the practices described in this Privacy Policy.
    4. For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Kopiki Limited.
    5. UK and EU Cookie Law means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015.
  2. INFORMATION WE MAY COLLECT FROM YOU
    1. We may collect and process the following information about you:
      1. Information you give us. You may give us information about you by filling in forms on the Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use the Website, use its services and when you report a problem with the Website. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information as well as any information about you or your business or any other user generated content.
      2. Information we collect about you. With regard to each of your visits to the Website we may automatically collect the following information:
        1. technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
        2. information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Website (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our customer service number.
      3. Information we receive from other sources. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.
  3. USES MADE OF THE INFORMATION
    1. We use information held about you in the following ways:
      1. Information you give to us. We will use this information:
        1. to carry out our obligations arising from any contracts or subscriptions entered into between you and us and to provide you with the information and services that you request from us. This includes providing third parties information as part of the operation of the Kopiki Website; marketplace and matching which can result in Kopiki providing your contact details to third parties;
        2. further to the usual operation of the Kopiki website as detailed in 3.1 (a)(i), to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box or click the link situated on the email we send to you at the time;
        3. to provide reports to third parties or for sale based on analysis of your data, these reports will not include contact details and would not be used by a third party to make contact with you;
        4. to notify you about changes to our service; and
        5. to ensure that content from the Website is presented in the most effective manner for you and for your computer.
      2. Information we collect about you. We will use this information:
        1. to administer the Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
        2. to improve the Website to ensure that content is presented in the most effective manner for you and for your computer;
        3. as part of our efforts to keep the Website safe and secure;
        4. to measure or understand the effectiveness of advertising we serve to cyou and others, and to deliver relevant advertising to you;
        5. to provide data and reports to third parties or for sale based on analysis, these reports will not include contact details and would not be used by a third party to make contact with you; and
        6. to make suggestions and recommendations to you and other users of the Website about goods or services that may interest you or them.
      3. Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
      4. Marketing use. With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and/or telephone and/or text message and/or post with information, news and offers on our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with our obligations under the Data Protection Act 1998 and UK and EU Cookie Law.
  4. DISCLOSURE OF YOUR INFORMATION
    1. We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
    2. We may share your information with selected third parties including analytics and search engine providers that assist us in the improvement and optimisation of the Website.
    3. We may disclose your personal information to third parties:
      1. in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
      2. if Kopiki Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
      3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Website Use and other agreements; or to protect the rights, property, or safety of Kopiki Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  5. OUR USE OF COOKIES AND WEB BEACONS
    1. Cookies are text files stored, either on a temporary or persistent basis on the hard drive of your computer. Cookies are used for authenticating, session tracking and maintaining specific information about the use and users of the Website.
    2. The data collected by cookies is anonymous. You can delete all cookies that are already on your computer's hard drive by searching for files with "cookie" in it and deleting them. In addition, if you want to stop cookies from being stored on your computer, you can edit your browser settings so that cookies are blocked. Unfortunately, if you block cookies you may not be able to use the full functionality of the Website. For more information about cookies, please visit: www.allaboutcookies.org
    3. Web beacons consist of a small string of software code that represents a graphic image request on a page or email. There may or may not be a visible graphic image associated with the web beacon and often the image is designed to blend into the background of a page or email. Web beacons can be used for many purposes - including site traffic reporting, unique visitor counts, advertising auditing and reporting, and personalization. Web beacons used by www.kopiki.com collect only anonymous data.
    4. In order to improve the Website and the services we offer you, we may use (temporary and persistent) cookies, authorized third parties cookies, web beacons and/or other technologies to collect non-personally identifiable data. This non-personally identifiable data helps us to track browsing behavior, to create specific or tailor-made offers or advertisements, and to monitor and record the visits and use of the Website.
    5. In order to understand how people use the Website and for marketing analysis and quality improvement purposes, we (and/or third party service providers) may collect, record, process and use on an anonymous basis certain information (including the total number of transactions, viewed pages, referring/exit pages, platform type, date/time stamp information and details like the number and location of mouse clicks on a given page, mouse movements, scrolling activity and the search words) you use while being on and using the Website.
    6. If you register with us or if you continue to use the Website, you agree to our use of cookies.
  6. WHERE WE STORE YOUR PERSONAL DATA
    1. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
    2. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
    3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
  7. WHAT HAPPENS IF OUR business CHANGES HANDS ?
    1. We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Data provided by you will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of thisPrivacy Policy, be permitted to use the data for the purposes for which it was originally collected by us.
    2. In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
  8. HOW CAN YOU CONTROL YOUR DATA ?
    1. When you submit information via our website, you may be given options to restrict our use of your data. In particular, We aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in Our emails.
    2. You may also wish to sign up to one or more of the preference services operating in the UK: the telephone preference service (“the tps”), the corporate telephone preference service (“the ctps”), and the mailing preference service (“the mps”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
  9. LINKS TO THIRD PARTY WEBSITES
    1. The Website may include links to third party websites. We are not responsible for the content of third party websites. Please ensure that prior to using any such website, you have read and understood its Privacy Policy and Terms and Conditions. These documents will govern your rights and obligations when using the relevant third party website.
  10. YOUR RIGHTS
    1. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.
  11. ACCESS TO INFORMATION
    1. The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
  12. CHANGES TO OUR PRIVACY POLICY
    1. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
  13. CONTACT
    1. Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to help@kopiki.com.